FAQs

How much is the shipping fee?

For USA, we offer free standard shipping, excluding clearance items. Please allow 7 business days. 

For countries outside the USA, shipping rates are determined by the weight of the order. However, we cover a portion of the cost (behind the scenes) to make it more affordable for our international customers. Delivery typically takes 2 to 3 weeks, but in some cases, it may take longer depending on your country's processing times for delivery.

 

When will my order arrive?

There is no definite and fixed number of days for the arrival of the product. Please allow 2 - 3 weeks for the product to arrive to you if you are outside the USA. Some countries like Africa, may take 6 weeks.

 

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 100% sure about purchasing the product before proceeding to checkout. 

 

Do you have a return policy?

We accept returns up to 14 days after delivery if the item is unused and in its original package. We will refund the full order amount minus the shipping costs. However, the customer is responsible for the shipping cost of the returned item.

 

Where can I contact you in case of concerns with the products?

You can reach us by sending us an e-mail on our Contact Page or sending us a message on our social media platforms.

 

What is the Imam-Approved badge mean?

The "99 Names of Allah" flashcards was reviewed and approved by an Imam (scholar) at a local Masjid in California. More details can be provided upon request. 

 

Can I get the Money-Back Guarantee at any time for any product?

No, the guarantee is only valid for the "99 Names of Allah" flashcards and applies after 3.5 months of consistent effort. However, the request must be submitted within 4 months from the date of purchase. This gives you a 14-day window—between the 3.5-month mark and the 4-month deadline—to submit a refund request. Please review our Money-Back Guarantee policy for full details.